Help Center & Documentation
Click on the "File a Complaint" button and fill out the form with your details and complaint description.
Use the "Track Feedback" button and enter your tracking number to check the status.
You will receive a tracking number. Your complaint will be reviewed and assigned to the appropriate department.
Revision Date: July 10, 2026
Instruction Guides
step of request and view
- Scan the QR code;
- Click on the link that comes to you. There are three tabs on the page that comes to you. If you want to file a complaint, click on the “complaints” tab and you can submit your complaint.;
- If you want to submit a suggestion, click on the “suggestions tab” and you can submit your suggestion.;
- If you are satisfied with the service you received, click on the “satisfaction tab” and you can express your opinion. ;We sincerely thank you for sharing your thoughts on complaints, suggestions, and service satisfaction.;
Tutorial Video 1
Revision Date: July 10, 2026